About ITAA's IT Services Program

Information technology services begin with management consulting and encompass the entire system development lifecycle.

Firms which believe in the professional nature of the information technology services industry work to uphold its standards and practices and develop the marketplace through participation in the IT Services Program. For these companies, information technology services are a main line business. ITAA IT Services Program participants have realized that by working together through ITAA, they improve the business environment for IT services providers and customers.

The IT Services Program public policy agenda opposes federal and state service taxes which ultimately add to the cost of systems development; supports fair and open competition among firms in global and domestic markets; works to streamline commercial contracting practices and public procurement policies, seeking to enhance the productivity and quality of work performed in the public sector; and plays an active role in encouraging young people to explore technical careers. By standing together, ITAA’s IT Services division member firms have demonstrated the type of mature business practice and strategic vision needed by every information technology services buyer.

The ITAA IT Services Program provides services firms an outstanding forum for business and marketplace development. The IT Services division delivers the most current trend information in technology, operating ratios, financing and the changing competitive landscape. The program helps members build influential new business relationships through Fortune 500 CIO dinners, a quarterly Wall Street series on tech business topics, monthly IT Executive Forum Conference Calls and the annual IT Executive Leadership Conference. The program offers visibility in key issue areas like security and privacy, workforce and education, and e-business development and bottom-line business areas like business immigration, flexible workforce, overtime compensation and tax fairness.

IT Services Program accomplishments include:

• Publishing a widely reported study on the economic impacts of global sourcing;
• Working to assure low barriers to market entry for IT services firms seeking new business opportunities at home and abroad;
• Developing the ITAA-Forrester Index to provide the de facto reference on the health and vitality of the IT industry in the U.S.
• Creating the CIO Council to improve exchange between leading IT customers and vendors
• Fending off attempts by government to impose protectionist laws and regulations on the procurement of IT products and services
• Working to assure the ready availability of IT talent, whether in the U.S. workforce or through temporary business immigration